Question 1

I can’t sign in with Google

Accepted Answer

If you opened the site in an in-app browser (Instagram, Threads, KakaoTalk, etc.), Google sign-in may be blocked. This is due to Google’s security policy.  What to do: Open smoveth.com in a normal browser app such as Chrome or Safari.

Question 2

In what order should I study?

Accepted Answer

We recommend studying Case 1 onward in order. Cases are arranged by difficulty and importance, so following the order helps you build English structure systematically.  Suggested order: 1. Cases 1–92 · Basic structure: The backbone of English sentences (essential) 2. Cases 93–101 · Extras: Frequently used bonus patterns 3. Cases 102–111 · Lengthening: Practice expanding sentences 4. Cases 112–159 · Prepositions: Enrich your sentences 5. Cases 160–171 · Expressions: Real-life phrases 6. Cases 172+ · Phrasal Verbs: Verb expressions native speakers use

Question 3

What’s the best way to study?

Accepted Answer

Here’s the most effective study method we recommend!  1. Finish all 171 cases as fast as possible Go through all cases quickly to grasp the overall structure of English sentences. Don’t try to memorize everything—focus on understanding the flow.  2. Write an English diary every day Use the patterns you’ve learned to write a short diary entry every day. The AI gives instant grammar feedback, so your skills improve fast.  3. Practice YouTube Shadowing Practice shadowing with YouTube videos you enjoy to build listening and speaking skills at the same time.  +) Use the Vocabulary feature While studying cases, writing diaries, and doing shadowing, save unfamiliar words and useful expressions to your vocabulary and review them regularly!  💡 Key: Build structure with cases, practice writing with diaries, and improve listening/speaking with shadowing—doing a little of each every day is the fastest path!

Question 4

How much should I study per day?

Accepted Answer

Aim for 20–30 minutes a day, 1–2 cases. Consistent daily practice beats cramming.  Tips: - 🎯 Study at the same time each day - 🔄 Before a new case, briefly review the previous one - ✍️ Try making your own sentences with the patterns you learned

Question 5

How should I review?

Accepted Answer

On the Progress page, check your status and revisit cases you haven’t finished or haven’t seen in a while.  Review ideas: 1. Same-day review: Watch the case again right after studying 2. Weekly review: Once a week, skim older cases quickly 3. Mobile: Replay videos on your commute 4. Community: Read other learners’ sentences to reinforce patterns  💡 Tip: The ranking system can help you stay motivated.

Question 6

How do I use AI Sentence Builder?

Accepted Answer

Tap “AI Sentence Builder” on the case learning screen.  Steps: 1. During a learning step, tap the AI button 2. Write your own sentence using the pattern you learned 3. Get real-time feedback on grammar and naturalness 4. Revise your sentence based on the feedback  Free members: 10 uses (lifetime) / Premium: 50 per day

Question 7

What is the block puzzle game?

Accepted Answer

The block puzzle helps you internalize sentence structure in a fun, game-like way.  How to use: 1. On the case screen, tap Puzzle 2. Arrange scattered word blocks in the correct order 3. When you’re correct, the case can be marked complete  After watching and shadowing the video, the puzzle doubles down on structure.

Question 8

What is Story Mode?

Accepted Answer

Story Mode is advanced practice where you use patterns you learned in realistic situations.  Highlights: - Stories for many situations - Complete dialogues with the patterns you studied - AI evaluates sentences you write  Free members: 30 uses (lifetime) / Premium: 100 per day

Question 9

How do I upgrade to Premium?

Accepted Answer

You can subscribe to Smoveth Premium on Smoveth directly.  Subscribe (recommended): - Profile → Upgrade to Premium - Pay securely with Stripe - ✅ 30-day effectiveness-guarantee refund policy - 👉 Check current pricing on the [pricing page](/en/pricing) (regional discount may apply)  Premium benefits: - 🎬 Unlimited video access - 🤖 AI Sentence Builder: 50 times per day - 📚 AI Story Mode: 100 times per day - ⭐ All 171 cases

Question 10

What can I use for free?

Accepted Answer

Free members can still experience Smoveth’s core features.  Free benefits: - 🎬 Watch all videos for 7 basic cases (1~7) - 🤖 AI Sentence Builder: 10 uses (lifetime) - 📚 AI Story Mode: 30 uses (lifetime) - 🧩 Unlimited block puzzle - 📖 Explanations for the 7 basic cases  These 7 basic cases (1~7) let you preview every Smoveth learning mode for free. Upgrade to Premium to unlock all 171 cases.

Question 11

How does Smoveth compare to other English products?

Accepted Answer

Smoveth is built so you can feel progress from day one—and the yearly plan costs less than one month of an academy or private tutor.  What sets Smoveth Premium apart: - 📅 One yearly subscription unlocks all 171 cases - 🤖 AI Sentence Builder 50/day + Story Mode 100/day - 🎬 Unlimited video access - ✅ 30-day effectiveness guarantee (Stripe)  💡 See current pricing and any regional discount on the [pricing page](/en/pricing).

Question 12

What is your refund policy?

Accepted Answer

Refund rules depend on how you paid.  🛡️ Stripe checkout (30-day effectiveness guarantee) If you studied diligently for 30 days and still don’t feel results, we offer a 100% refund.  Conditions: - ✅ Learning activity on at least 15 days within 30 days - ✅ Complete at least 14 cases - ✅ Short note explaining why you’re requesting a refund  Refund inquiries: admin@smoveth.com

Question 13

Something went wrong. What should I do?

Accepted Answer

Sorry for the trouble! Contact us using the options below and we’ll help quickly.  How to reach us: - 📧 Email: admin@smoveth.com - 💬 Discord: #questions channel  Please include if you can: - Device (PC / mobile / tablet) - Browser (Chrome, Safari, etc.) - What you were doing when it happened - A screenshot of the error (if any)

Question 14

AI feedback is in the wrong language

Accepted Answer

AI feedback (Sentence Builder, Story Mode, etc.) is provided in the language you set in Settings.  To change the feedback language: 1. Tap your profile icon (top right) 2. Go to Settings 3. Under Language Settings, select your preferred language  After changing, all AI feedback will be in your chosen language.

Question 15

What is Mate?

Accepted Answer

Mate lets a premium subscriber invite a friend to share the same premium perks. One subscription covers up to 2 learners.

Question 16

Who can I invite?

Accepted Answer

Only friends who don't already have a subscription. Anyone already subscribed is automatically declined.

Question 17

Does my Mate get all premium features?

Accepted Answer

Yes — your Mate enjoys every premium benefit: cases, shadowing, vocabulary, AI tools, everything.

Question 18

What happens when my subscription ends?

Accepted Answer

Your Mate's premium ends at the same moment, but their learning progress is preserved.

Question 19

Can I change my Mate?

Accepted Answer

Yes — once you remove a Mate, you can invite a new one after 6 months.

Question 20

What if my Mate subscribes on their own?

Accepted Answer

The Mate ends automatically and you can invite a new friend right away, with no cooldown.

Question 21

Can I gift Moodies to friends?

Accepted Answer

Yes! You can gift Moodies you own — up to 10 per day, to your Mate or any friend.

Question 22

Can I see my friend's Moody collection?

Accepted Answer

Mates can see each other's collections automatically. Other friends need to turn on friend visibility.

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