Question 1

I can’t sign in with Google

Accepted Answer

If you opened the site in an in-app browser (Instagram, Threads, KakaoTalk, etc.), Google sign-in may be blocked. This is due to Google’s security policy.  What to do: Open smoveth.com in a normal browser app such as Chrome or Safari.

Question 2

What device should I use?

Accepted Answer

Smoveth works best on a PC or tablet. Watching the video, subtitles, and AI explanations on a large screen together makes learning much more effective.  Suggested use by device: - 💻 PC / laptop: Deep study, reading AI explanations, sentence practice (most recommended!) - 📟 Tablet: Comfortable learning on the couch or in bed - 📱 Mobile: Quick video review on your commute  💡 Tip: Learn on PC or tablet first; use mobile later for quick video review.

Question 3

Can I study on mobile?

Accepted Answer

Yes. Smoveth is designed to watch video, subtitles, and AI explanations at the same time, so a larger screen (PC or tablet) works best.  Good mobile uses: - 🚇 Review videos you already studied on your commute - ☕ Skim a video in short breaks - 🔄 Re-watch cases you’ve already learned  For first-time learning, please use a PC or tablet so you can follow explanations and grasp patterns.

Question 4

I signed up on my phone—how do I use it on PC?

Accepted Answer

On your PC browser, go to smoveth.com and sign in with the same Google account you used to register.  Steps: 1. Open Chrome, Safari, or another browser on your PC 2. Go to smoveth.com 3. Tap Log in (top right) 4. Sign in with the same Google account  💡 Tip: Bookmark smoveth.com on your PC browser for easy access.

Question 5

In what order should I study?

Accepted Answer

We recommend studying Case 1 onward in order. Cases are arranged by difficulty and importance, so following the order helps you build English structure systematically.  Suggested order: 1. Case 1–14: Core sentence patterns (essential) 2. Prepositions: Enrich your sentences 3. Expansion: Practice extending sentences 4. Expressions: Real-life phrases 5. Extra: Advanced extras

Question 6

What’s the best way to study?

Accepted Answer

Cases 1–14 are the core skeleton of English sentences.  Cases 15–92 are variations built on that skeleton—think of them as review material you can take at a comfortable pace.  Effective approach: - 🎯 Priority 1: Master Cases 1–14 - 📖 Priority 2: Study prepositions alongside (big boost!) - 🔄 Priority 3: Review Cases 15–92 slowly over time  💡 Tip: Studying prepositions while you work through Cases 1–14 makes your sentences richer.

Question 7

How much should I study per day?

Accepted Answer

Aim for 20–30 minutes a day, 1–2 cases. Consistent daily practice beats cramming.  Tips: - 🎯 Study at the same time each day - 🔄 Before a new case, briefly review the previous one - ✍️ Try making your own sentences with the patterns you learned

Question 8

How should I review?

Accepted Answer

On the Progress page, check your status and revisit cases you haven’t finished or haven’t seen in a while.  Review ideas: 1. Same-day review: Watch the case again right after studying 2. Weekly review: Once a week, skim older cases quickly 3. Mobile: Replay videos on your commute 4. Community: Read other learners’ sentences to reinforce patterns  💡 Tip: The ranking system can help you stay motivated.

Question 9

How do I use AI Sentence Builder?

Accepted Answer

Tap “AI Sentence Builder” on the case learning screen.  Steps: 1. During a learning step, tap the AI button 2. Write your own sentence using the pattern you learned 3. Get real-time feedback on grammar and naturalness 4. Revise your sentence based on the feedback  Free members: 10 uses (lifetime) / Premium: 50 per day

Question 10

What is the block puzzle game?

Accepted Answer

The block puzzle helps you internalize sentence structure in a fun, game-like way.  How to use: 1. On the case screen, tap Puzzle 2. Arrange scattered word blocks in the correct order 3. When you’re correct, the case can be marked complete  After watching and shadowing the video, the puzzle doubles down on structure.

Question 11

What is Story Mode?

Accepted Answer

Story Mode is advanced practice where you use patterns you learned in realistic situations.  Highlights: - Stories for many situations - Complete dialogues with the patterns you studied - AI evaluates sentences you write  Free members: 30 uses (lifetime) / Premium: 100 per day

Question 12

How do I upgrade to Premium?

Accepted Answer

You can subscribe to Smoveth Premium on Smoveth directly.  Subscribe (recommended): - Monthly ₩19900 / Yearly ₩149000 (38% off) - Profile → Upgrade to Premium - Pay securely with Stripe - ✅ 30-day effectiveness-guarantee refund policy  Premium benefits: - 🎬 Unlimited video access - 🤖 AI Sentence Builder: 50 times per day - 📚 AI Story Mode: 100 times per day - ⭐ All 167 cases

Question 13

What can I use for free?

Accepted Answer

Free members can still experience Smoveth’s core features.  Free benefits: - 🎬 Watch all Case 1–7 videos - 🤖 AI Sentence Builder: 10 uses (lifetime) - 📚 AI Story Mode: 30 uses (lifetime) - 🧩 Unlimited block puzzle - 📖 Explanations for Case 1–7  Cases 1–7 are enough to learn core English patterns! Try free first, then consider Premium for more patterns.

Question 14

How does Smoveth compare to other English products?

Accepted Answer

Smoveth is built so you can feel progress from day one—at a much lower price.  Typical English learning costs: - 🏫 英語補習班 1個月: NT$5,000~15,000 - 👨‍🏫 外籍教師一對一 1小時: NT$1,500~3,000 - 💻 線上英語 1個月: NT$3,000~10,000 - 📺 影片課程 1年: NT$8,000~25,000  Smoveth Premium: - 📅 Yearly: $100 (補習班1~2週的費用) - ⏰ Per day: 每天約$0.27 (不到一杯咖啡的1/10) - ✅ 30-day effectiveness guarantee (Stripe)  💡 Tip: With the yearly plan (38% off), that’s about $15/月 equivalent.

Question 15

What is your refund policy?

Accepted Answer

Refund rules depend on how you paid.  🛡️ Stripe checkout (30-day effectiveness guarantee) If you studied diligently for 30 days and still don’t feel results, we offer a 100% refund.  Conditions: - ✅ Learning activity on at least 15 days within 30 days - ✅ Complete at least 14 cases - ✅ Short note explaining why you’re requesting a refund  Refund inquiries: admin@smoveth.com

Question 16

Something went wrong. What should I do?

Accepted Answer

Sorry for the trouble! Contact us using the options below and we’ll help quickly.  How to reach us: - 📧 Email: admin@smoveth.com - 💬 Discord: #questions channel  Please include if you can: - Device (PC / mobile / tablet) - Browser (Chrome, Safari, etc.) - What you were doing when it happened - A screenshot of the error (if any)

Question 17

AI feedback is in the wrong language

Accepted Answer

AI feedback (Sentence Builder, Story Mode, etc.) is provided in the language you set in Settings.  To change the feedback language: 1. Tap your profile icon (top right) 2. Go to Settings 3. Under Language Settings, select your preferred language  After changing, all AI feedback will be in your chosen language.

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